Laundry Service (Spanish: Servicio De Lavandería) is the first bilingual studio album and third studio album overall by Colombian singer-songwriter Shakira, released on November 13, 2001 by Epic Records. All the songs on the album except "Eyes Like Yours" (which is a translation of Shakira’s trademark Ojos Así) are original and were fully or partly composed by Shakira. It also contains four songs in Spanish. Shakira recorded this album during almost two years in Uruguay and the Bahamas. Musically the album is a fusion of many different genres and cultures. Heavily influenced by South American culture, britpop and American rock and roll, the album gained generally positive reviews despite of some negative calls from Latin fans for seemingly abandoning her folk and rock roots in favor of contemporary American pop music. This album won dozens of awards worldwide, including the Latin Grammy Award in the category of Best Short Form Music Video. The album reached the top three of the charts in both the United States and United Kingdom (after the re-release, it reached No. 2 in UK). "Whenever, Wherever" (and its Spanish counterpart Suerte), the first single from the album, was first heard in Colombia and the United States in late August 2001 and immediately became No. 1. Subsequently, the single was climbing the tops of charts in more than 30 countries during the period of over 6 months, eventually becoming the best selling single of 2002 worldwide. Shakira started the promotion in Colombia and Spain in October 2001 and then returned to the US for the American album release (November 13, 2001). There are also another three international singles Underneath Your Clothes (U.S. No. 9), Objection (Tango) and The One, that finally helped to recognize Shakira as a mainstream artist. Freddy DeMann, who worked with Michael Jackson, Madonna and Alanis Morissette, handled the management of that era of Shakira’s career and the promotion. For the first time she appeared in a number of American prime-time TV shows and open-air concerts and continued the promotion in Europe, South America and Asia up to July 2002. Shakira supported the album with the "Tour of the Mongoose" with the worldwide audience of over 1.2 million people. Laundry Service is Shakira's best selling album to date, which went on to sell over 15 million copies worldwide.
Laundry Service was originally designed to include older songs by advice of Gloria Estefan, the wife of the executive producer of the album Emilio Estefan, Jr.. However, Shakira later decided against using translations of older songs for the album and worked for over a year on new material for the album. The album was mainly produced by Shakira herself, Tim Mitchell and Lester Mendez who produced a bulk of tracks on the album. Shakira recorded the album in Miami, Florida and Nassau, Bahamas at the Compass Point Studios.